Credit Perfect

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ISOBEL's complaint against Credit Perfect

ISOBEL SHEPPARD

04/08/2017

Deceived into unwanted subscription

Complaint against Credit Perfect

I recently discovered that credit perfect had been withdrawing £14.99pm from my acc. I dod not knowingly sign up for this, nor do i have any recollection of giving these people my bank details (this also is of concern to me). I emailed them and they replied saying that a refund was not forthcoming as i was in the contract when i signed up. I did not signup for anything therefore i would like to know how these people got details they should not have had. They say that they have cancelled my subscription, this also i am dubious about. Can you tell me how i can get my money refunded from these people?

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