Credit Perfect

Absolutely disgusted. I went on my online banking this morning to pay a bill, only to find money had gone from my account and left me with not enough money to pay my bill. After looking at transactions I found that £14.99 had been taken from my account from this company. I have never used this company or even heard of them. £14.99 Is a lot of money to me, as I've been having financial difficulties. I have emailed them hoping for a refund as I now can't pay my bill, but after seeing the other reviews it looks like I'll most probably not get my money back! Disgusting!