Credit Perfect

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Melissa's complaint against Credit Perfect

Melissa Turner

03/01/2019

Refund

Complaint against Credit Perfect

I would like to request a refund for £14.99 as I’ve seen it’s been taken out of my bank out this morning without permission. I’ve not been on the website or used the services but from what I’ve read from others you’ve taken my bank details without permission and charged me a fee due to me looking for a pay day loan. I have no emails or notification you were going to do this and no chance to cancel the payment as I was completely unaware who you are! I do not give permission for you to take any more payments from my account! Absolutely appalling for someone already suffering finanacial difficulty. Many thanks.

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