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Agnese's complaint against The Money Shield
Thieves! £29,80 missing from my account.
Complaint against The Money Shield
Money Shield took £29,80 from my account without my permission. Customer service lines open, but can not help with this situation so ended up emailing them. Up to this day they are trying to convince me that i have opted in their service while viewing some finance sites ( which I have not) and that I have tried applying for finance and this way gave them permission to charge my account, which I have not done as well. In the end they refunded half of the money, but I am not happy with this decision , because I see it as stealing. Money Shield said they refunding only half , because other half cover setting up account, account which I never signed up for. I am very angry and very upset, because I am single mom and in my situation every penny counts.
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