Credit Portal

1.00 stars

216 Reviews

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Zara's complaint against Credit Portal

Zara Felgate

18/10/2016

Customer service assistant very rude

Complaint against Credit Portal

Credit portal has taken £19.95 x2 out of my account when I contacted them to unsubscribe and was told the money would be back in my account within 10 days when the 10 days had been and gone still no sign of my money so recalled and was told by the same customer service assistant that they had bothered to unsubscribe me which meant my payment was going to take another couple of days well that to has been and gone so got back on the phone again and spoke to the same customer service assistant again who was very rude indeed telling me she already told me on Friday that the money would go back in I have just got to wait

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