Monese

1.00 stars

13 Reviews

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khadijah's complaint against Monese

khadijah dhillon

14/07/2019

Closed account

Complaint against Monese

Closed my account and now will not return my money. Been 2 months now and lost my home and in so much debt to friends so I could buy food. My emails get ignored. I call 4 times a day with no information. Get a generic response 'sorry to hear you having trouble and we cannot discuss on social media, call our office and get help. Nonsense. I call and get no help. Call backs are not returned. Two friends have learnt from my experience and the service provided and are closing their account before this happens to them. I have no money and cannot even afford my anti depressants. Company like this is why people lose the will to live.

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  • Comments (2)

Martin Bosnjak | | VERIFIED

Monese is a worst Bank. Where is possible to complaints?. They steal your money.

imtiaz ahmed | | VERIFIED

They dont have a phone system that can deal with anything. This is outrageous. I have been messaging them every single day and they still have money on hold. I dont know what to do . They have £20000 on hold pending.
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