1.00 stars

13 Reviews

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Paulo's complaint against Monese

Paulo Dias


Monese account closure

Complaint against Monese

Hello. I am having an issue with Monese Bank account. They've blocked my account and card last Friday (28/06/19) with a non reasonable explanation. I was just informed by email that the account is being closed. After several phone calls to their support line I couldn't get any more information. I have in that account +-£2680 which they said I have to provide them with another account details that I own so they will transfer my funds but I didn't get yet any confirmation of this. Also, After reading some reviews I found out that this issue is happening very often and I've read people stating that after 5 months they still didn't get their funds back. I need some help and guidance as what to do in this case, please. Thanks in advance.

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  • Comments (2)

Bela Gere | | VERIFIED

Excellent service so far. I have both gbp and euro account. Use code BELAG214 to receive €20 pounds (around £17). I was able to receive euro on my account not like on my Starling account (not SEPA). The exchange rate good as TransferWise.

Martin Bosnjak | | VERIFIED

Monese is a worst Bank. Where is possible to complaints?. They steal your money.
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