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Mahbuba's complaint against Sure Thing
Not good, avoid
Complaint against Sure Thing
I applied for car insurance with this company. The company only recognises 9 years worth of no claims and I had more that than. This was recorded on my certificate. It was also recorded on my renewal notice. I asked them to change it and provided details of my previous insurer so they could verify that my no claim discount was more than 9 years. They refused to do this and change my renewals notice. I am now in a position where I cannot prove my no claims period as the renewals notice does not state my correct no claims period.
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