Vanline Direct

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teal's complaint against Vanline Direct

teal

17/11/2016

ADMIN CHARGE- ADDRESS

Complaint against Vanline Direct

Took out insurance- paid £400 deposit. Insurers contacted saying address was different on policy to driving license, explained policy address was new property and was moving in, 2 weeks. Insurers said this needed to be changed on the policy and the admin charge would be £250!!!!!! in what world does a change of address warrant £250 charge!!!!! disgusted either lose £400 deposit or pay another £250. Absolutely disgusting

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