Vanline Direct

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Mark's complaint against Vanline Direct

Mark Busby


Took 45 pounds for cancellation whilst still signing up

Complaint against Vanline Direct

After online quote from vanline direct, I called to ensure all was ok. Told price had gone up over 100 pounds. Went through options to ensure all was okay. He took payment for 351.69. Listening to their terms, I realised he hadn't checked them to me prior to taking my money. When he came back on the line I notified him he tried to take me for another 160. Cancelled but refund is 45 pound short! Not on!!!

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