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karl's complaint against NewDay

karl warren


Avoid at all cost

Complaint against NewDay

Avoid at all cost! My a big firm like Amazon would want to get in bed with these crooks is anyone’s guess?? I signed up purely to get a discount on a Lawnmower from Amazon and had no intention of using the card. Next thing I knew is that I was in debt by £31. I didn’t buy anything with the card yet £19.99 and a 12.50 late fee had been charged. What makes it worse is that I didn’t even get a statement from Newday to let me know I even owed them money. This is a clear ploy to hit people with a £12.50 fee. As soon as I found out I owed money I paid off the full balance and called to cancel this useless card. Then a week late I get a letter to say I’m still in debt and owe £31.50. My great credit rating is now down because of a tiny £5 that was owed on a balance I had no clue about! Shockingly bad company and has put me off Amazon that I use to buy almost everything with.

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