Citymain Administr

3 Reviews

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SAVE ON YOUR INSURANCE

Bry's complaint against Citymain Administr

Bry GB

13/09/2018

ABSOLUTELY HORRENDOUS COMPANY! CANCEL YOUR POLICY AND USE ANOTHER PROVIDER!!!

Complaint against Citymain Administr

ABSOLUTELY HORRENDOUS COMPANY! CANCEL YOUR POLICY AND USE ANOTHER PROVIDER!!! This company states a 2 working day turnaround, I sent all documents in on a Monday called two working days later to be told my documents are not with them and to try again, I did this while on the phone and over the next 8 days another 2 times I did this. They asked for repeat info which they have not clearly reviewed and in total my claim for a stolen phone has taken 10 working days!!!! I am now told after paying my excess that it will be another 3-5 working days for delivery! I would have assumed they would have rushed to get my phone out as a kind gesture to these horrific poor administration issues they face. PLEASE DO NOT USE THIS COMPANY! USE A MORE TRUSTED AND MORE USER FRIENDLY COMPETITOR BRYAN BLAKE

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