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Georgina's complaint against XS Direct Insurance Brokers
cancellation of insurance
Complaint against XS Direct Insurance Brokers
they wanted to speak to me about an accident that I did not have, I tried several times to get through even sent emails. Each time i rang the message was u r no 1 in the Que this went on for 12 mins then the message said sorry we are unable to answer yr call leave yr no we will call u bk which they did not. I sent emails they kept coming back saying they could not pass me to the person dealing with it and that they did not have an email for her all i wanted was for my number to be passed on so i could spk to her because of that they cancelled my policy, I now have to start all over again, outrageous.
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