One Answer Insurance

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Mark's complaint against One Answer Insurance

Mark Houston

12/09/2018

Worst car insurance campany to date.

Complaint against One Answer Insurance

Possibly the worst company i have ever had to deal with. At one point i thought that i was working for them, as i have had to constantly be on the phone to them and the dvla because one answer was saying i had 3 driving convictions all givern on the same day, instead off them sorting this i have had to use my phone costing me 45pound in charges, i had a checking code off the dvla to prove that i dont have 3 convictions and one answer for around 1week wassaying that they cannot use the code and that was not what they was after, then all off a sudden the checking code was what they was after. Now im being freatened constantly to have my car insurance cancled due to me not doing there jobs for them, by sending off documents pictures off driving licence proof off no claims 😑. Iv been driving 10 years now and never have i had to deal with a company so rude and unorganised as this one. If i knew all this before handing over so much money i would have never gone with them. Please everyone never use this company. You will be spoken too like your dirt. You will be freatened daily by texts phone calls and emails that you policy will be canceled if you dont comply immediately! This reveiw will be pointless as i can see the company is still sat just over a 1 star rating. But if i can stop just 1 person from using this awful company then im happy knowing that one person didnt get ripped off.

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