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Heather's complaint against BTG Home Solutions
They took £150 out of my bank without my authority
Complaint against BTG Home Solutions
As with other complaints I have read , a woman rang and said I could get cheaper insurance for my sky box. I had to give my details and she assured me that no money would be taken out until I had had a callback . They didn't call back and took the £150 out . I rang them to tell them I hadn't had a call back and didn't want the insurance and they had no right in taking my money , and the snotty fella on the other end of the phone said it would cost me £20 administration fee to get my money back , also that I gave my details so that was authorising them to take it ....... total con ...
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