Van Compare Direct

1.00 stars

9 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

mark's complaint against Van Compare Direct

mark maglennon

03/01/2018

total rip off please do not use them

Complaint against Van Compare Direct

been insured with this rip off company for 5 years and 7 days after renewal got a email stating my wife had a non fault claim (''' 2 years previously''' ) because she had a named driver on her policy who had a small tap. As she was a named driver on my policy they wanted £99 extra to keep her on or £77 you take her off or £208 for me to cancel My £299 policy checked with direct line and they would have insured me for £173. I am furious how can they get away with it ? Also the sales team are bright helpful clearly English speaking but complaints seem to be broken English and hard to hear and not very helpful DO NOT USE THEM

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