Smith & Lawson

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Janet's complaint against Smith & Lawson

Janet Turner

19/05/2017

Refund of charge for an EHC card.

Complaint against Smith \u0026 Lawson

I renewed my EHC card online yesterday 18/5/2917 with Smith and Lawson. They charged me £34.50. I am requesting from them a refund as I can get this card for free. I have tried unsuccessfully several times to request a refund on their site but it always come back "unable to find your details"!!!! On reading the reviews for this company a lot of people have complained about the same thing. I also read that people are having money taken from their accounts by this company unauthorised. I have been onto my bank and they say I must watch my account and if I don't receive the card they will act.

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