Skipton Building Society

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Nora's complaint against Skipton Building Society

Nora Norris

24/03/2019

Skipton Building society holding on to money owed to me

Complaint against Skipton Building Society

I redeemed my Skipton mortgage and on the same day a mortgage payment was made to them I cannot get this money returned to me Their official letter states it will be repaid plus interest automatically into my bank account within 10 working days This has not happened, I have called them endless times and the staff always sound helpful and apologetic, first time I was assured the money had been transferred the previous day No it hadn’t Called them again and was told ‘ there mistake as a cheque was in the post’ No it wasn’t I have called them again and receive yet more promises Please just repay this money so I no longer have to have any further dealings with Skipton Building Society

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