myFinanceTracker

2 Reviews

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Peter's complaint against myFinanceTracker

Peter Wilkinson

01/08/2017

Unauthorised debit

Complaint against myFinanceTracker

I checked my bank account this morning to discover £27.50 had been taken by an unknown company. After a little research I found that the company was My Finance Tracker. As I'd never heard of these I contacted them to see why they had debited my account. There response was "You signed up for our services via applying for a loan online and now have an active subscription for £27.50 per month. (I still don't know what service they provide). They stated that they sent me numerous emails and text messages confirming this, (I have received nothing from them, even checked my junk folder) They said they would cancel the subscription but I would not be refunded the money they took for a service I had and have no intention of using. After a few more email's they have refunded half of the money and said that would be all I would be receiving. I have now contacted the financial ombudsman for further assistance. A company that preys on the vulnerable.

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  • Comments (1)

Keaton Fensome | | VERIFIED

Hi there the same thing has happend to me but there is no information on how to get hold of them have you got any contact details for them by any Chance.
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