Friends Life

3 Reviews

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Nathan's complaint against Friends Life

Nathan

31/07/2016

[RESOLVED] - 3 Issues due to Friends Life Incompetence

Complaint against Friends Life

1. I am being effected by several errors with the Friends Life pension online site. The security certificates are reported by my browser as insecure and out of date (https errors). 2. The 'contact us' form doesn't work and reports an "unknown error" when you get to the end and click submit. [ I'm using a fully updated Kindle browser which works fine on all other websites that I use] 3. It appears Friends Life have forgotten to send my pension statement this year. I normally get it in July.

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Friends Life resolved this complaint

  • Comments (1)

Nathan | | VERIFIED

Customer service staff were polite and tried to help resolve the issues.
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