Scores Matter

3.00 stars

207 Reviews

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Arthur's complaint against Scores Matter

Arthur Cole

14/02/2020

[RESPONDED] Cancellation of subscription

Complaint against Scores Matter

I spoke with one of your colleagues around a couple of months ago to cancel my subscription. Was told that this would be done and no further monies will be taken from my account. I also made the request by email. Needless to say this hasn't happened. Please cancel my subscription account and stop taking money from my account. Thank you.

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Scores Matter has responded

  • Comments (4)

Taffy Pfupajena | | VERIFIED

Hi Arthur, Thank you for contacting us. If you have an account with Scoresmatter please send us an email and include your First & last name, physical address, email address and date of birth so that we locate your account, explain your sign up and cancel for you. Email is: [email protected] We are available to call between 8 am and 5.30 pm at 0808 189 3005 Mon-Fri too.Thanks Scoresmatter

Taffy Pfupajena | | VERIFIED

Hi Arthur, Thank you for contacting us. If you have an account with Scoresmatter please send us an email and include your First & last name, physical address, email address and date of birth so that we locate your account, explain your sign up and cancel for you. Email is: [email protected] We are available to call between 8 am and 5.30 pm at 0808 189 3005 Mon-Fri too.Thanks Scoresmatter

Taffy Pfupajena | | VERIFIED

Hi again Arthur, if you had not received a response, nor had your account cancelled and no cancellation email this would mean your account was not cancelled, if you did not email us on the above email then it may not have been us that you contacted. Thanks

Ovidiu Jelnean | | VERIFIED

Hi I would like to know why you take money off my card even though it says i am unsubscribed
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