Scores Matter

3.00 stars

98 Reviews

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mujeeb's complaint against Scores Matter

mujeeb Khan

14/11/2018

[RESPONDED] Compliant

Complaint against Scores Matter

Complaint against Scores Matter Why has this company been taking money out of my account they want to pay me back the money they’ve took out of it and now I call thim the score matter won't pay back they're teaf they're don't care about just took money and that set i will complain to the police about that company there no1 can care about never trust score matter cuz there nothing just it's fake company one Asian behind the phone just chatting nothing else behind the phone he's name is Kenneth!

  • supporters 0

Scores Matter has responded

  • Comments (8)

Thomas Mastrotototaro | | VERIFIED

Hi Mujeeb Khan, thank you for contacting us. In order to help with your enquiry, could you please provide the following information First and last name, physical address, email address and date of birth. Please email this information to [email protected] and we will be able to help.( Please state in the email you came from Aspokesmansaid platform) Thank you

mujeeb Khan | | VERIFIED

Mujeeb khan 105 Oxhill Road b218hb [email protected] 1/1/86

mujeeb Khan | | VERIFIED

Thomas Mastrotototaro | | VERIFIED

Dear Mujeeb, In reply to your request for a refund, we provided the necessary evidence to challenge the charges in question after you raised a dispute with your bank. The bank has also deemed you were charged correctly for our service. You spoke to our representative who explained to you how you were signed up to our service and the steps that had to be taken.

Thomas Mastrotototaro | | VERIFIED

In addition, without following the steps explained to you over the phone by our representative there is no way an account could have been set up. In addition, when you signed up, you went through Visas 3D Secure program which is an authentication process the card holder goes through to ensure it’s not a fraudulent transaction and confirms it’s the card holder participating.

Thomas Mastrotototaro | | VERIFIED

We have kindly offered you a refund of which we are still waiting for your confirmation. Please reply to our email so the refund can be processed to you. The email sent to you was from [email protected] Please check your inbox. Best Regards ScoresMatter

Kanyin Aj | | VERIFIED

Give me back my money I didn’t even sign up and I’m not interested

Nicole Hartley | | VERIFIED

They have taken money from my account, I have had no dealings with this company, i dont know who they are and I have had to block them and block my card to prevent them from taking more. I have not consented to them being passed my information, and I would recommend everyone on here report this company to the FCA if they dont respond to you. You can find the FCAs info online
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