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Rhiannon's complaint against Scores Matter
Rhiannon Lemin
30/11/2019
[RESPONDED] Refund
Complaint against
Scores Matter
I signed up to check my credit score several months ago tried to cancel but could not, I was then charged every month for a service I was not using, I had to cancel the transaction through my bank, how do I go about getting that money refunded?
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Scores Matter has responded
- Comments (1)
Taffy Pfupajena | | VERIFIED
Hi Rhiannon, Thank you for contacting us. If you have a membership and have used your account, you can log in and cancel it this in the account settings. Or you can email [email protected] & include your First, last name, address, email address & date of birth so we can assist in cancelling your account. You can also call between 8am-5.30 pm on 0808 189 3005 mon-fri. Thanks ScoresMatter
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