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Shannon's complaint against Scores Matter
Shannon Louise
10/01/2020
[RESPONDED] Taking money
Complaint against
Scores Matter
I didn't sign up to us but yet you are taking money out of my bank account
- supporters 0
Scores Matter has responded
- Comments (13)
Taffy Pfupajena | | VERIFIED
Hi Shannon, Thank you for contacting us. If you have an account with Scoresmatter please send us an email & include your First & last name, physical address, email address and date of birth so that we locate your account, explain your sign up and cancel for you. Email is: [email protected] We are available to call between 8 am and 5.30 pm at 0808 189 3005 Mon-Fri too.Thanks Scoresmatter
Nilima Yasmin | | VERIFIED
Hi,same thing happened to me for 3 months now. And I didn't sign up to anything. I would like a refund as I am currently unemployed at the moment.
Mark Antony | | VERIFIED
I have not signed up for your services yet you took money out of my account my name is Mark Ingle my address is 278 Longshaw Street flat 4 my email address is [email protected], please refund my money and cancel any involvement between us please I can't afford to be robbed of 20 pounds a month for something I haven't signed up for, please email me with your response, thanks Mark
Jenni Smith | | VERIFIED
I have not signed up to your services and now for some reason you think you can just take £19.95 out my account. Get this rectified pronto please or I will be going to the financial ombudsman!!!
Taffy Pfupajena | | VERIFIED
Please do email us at [email protected], we can confirm if you have an account and how you signed up and if you are due a refund and within our 30 day refund and cancellation policy. Thanks. Scoresmatter
Shelly Cole | | VERIFIED
I also have had money taken out my account and I havent signed up to anything I'd like a refund
John Beerking | | VERIFIED
Hi my name is John Grove I have not signed up to your services and now for some reason you think you can just take £19.95 from my account get this rectified pronto please or I will be going to financial ombudsmen I want to cancel theses transactions please and leave me be
Taffy Pfupajena | | VERIFIED
Please do email us at [email protected], we can confirm if you have an account and how you signed up and if you are due a refund and within our 30 day refund and cancellation policy. Thanks. Scoresmatter
Helen Tiah | | VERIFIED
Hi I did not sign up for anything and you have taken money out of my account.
Marlene Bleakley | | VERIFIED
Same thing has just happened to me money took out of my account that I didn't sign up for i will be making a complaint and contacting my bank as im unemployed and cant afford it I think its awful company's like yourselves doing this in times like wot we are going thorough atm should be ashamed of yoursekves
Marlene Bleakley | | VERIFIED
Micheal Feirtear | | VERIFIED
You have also robbed me of 60 pounds now! I don't know who you are never heard of scores matter in my life and certainly would never sign up. I want my money back
Taffy Pfupajena | | VERIFIED
Hi Michael,Thank you for contacting us. If you have an account with Scoresmatter please send us an email and include your First & last name, physical address, email address and date of birth so that we locate your account, explain your sign up and cancel for you. Email is: [email protected] We are available to call between 8 am and 5.30 pm at 0808 189 3005 Mon-Fri too.Thanks Scoresmatter
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