Scores Matter

3.00 stars

194 Reviews

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Lewis's complaint against Scores Matter

Lewis Hope

09/11/2019

[RESPONDED] Taking money without knowing

Complaint against Scores Matter

You seem to be taking money from a lot of people and you’ve done the same with me, a payment of £14.95, £31 and 16p! Got no emails from or nothing and I need a refund and cancel whatever subscription you’ve signed me up for.

  • supporters 0

Scores Matter has responded

  • Comments (7)

Taffy Pfupajena | | VERIFIED

Hi Lewis, Thank you for contacting us. For us to investigate on your case at the earliest, Please send us a PRIVATE email and include your First and last name, physical address, email address and date of birth so that we can investigate on this further. We are available on calls between 8 am and 5.30 pm at 0808 189 3005 mon-fri. you can also email us at [email protected] Thanks, Harry.

Lewis Hope | | VERIFIED

Oh would you look at that, emailed you and you haven’t replied! But you’ve taken money out again so I suggest you sort it out pal!

Taffy Pfupajena | | VERIFIED

Good Afternoon Lewis, I can see you emailed us at 1am I am afraid we do not work until 8am. We replied to you 2 hours ago. Please kindly check your email. I note you say you were charged £31.16p, this is not for a product we offer so it may also be this company you reached out to previously as I am afraid I can see no previous contact from you via email. Kind Regards. Scoresmatter.

Taffy Pfupajena | | VERIFIED

Good Afternoon Lewis, I can see an email from you at 1am this morning. We replied to you 2 hours ago so you can check your emails for this response. I note you mention you were also charged previously £31.16, this is not a price we charged for any product so it may be you cancelled with this company and not us before as I can see no previous emails from you. Kind Regards Scoresmatter

Taffy Pfupajena | | VERIFIED

Good Afternoon Lewis, I can see an email from you at 1am this morning. We replied to you 2 hours ago so you can check your emails for this response. I note you mention you were also charged previously £31.16, this is not a price we charged for any product so it may be you cancelled with this company and not us before as I can see no previous emails from you. Kind Regards Scoresmatter

Taffy Pfupajena | | VERIFIED

Good Afternoon Lewis, I can see an email from you at 1am this morning. We replied to you 2 hours ago so you can check your emails for this response. I note you mention you were also charged previously £31.16, this is not a price we charged for any product so it may be you cancelled with this company and not us before as I can see no previous emails from you. Kind Regards Scoresmatter

Taffy Pfupajena | | VERIFIED

Sorry for all the comments, it was saying there was an error so has not posted but had!. and I am unable to delete all the copies.
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