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Gordon's complaint against Harlands

Gordon Pavier


cancellation of membership

Complaint against Harlands

My grandson inadvertently somehow got miked up re his membership fee payments,(he is autistic) and found that Harlands had taken £40 pounds out of his bank and left him overdrawn. When he went to his bank he asked them to stop his direct debit ,they told him to inform the gym as well. This he did and the bank reimburst him something like £23. However Harlands sent a text to his phone saying that he not only has to pay £39 to them but added a £20 chargeand he had to do this before 17th august or he would incur further charges. This I find very overhanded and after reading about other peoples experiences with Harlands I can see why.

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