Yorkshire Building Society

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francis's complaint against Yorkshire Building Society

francis ward

15/01/2015

common sense fails

Complaint against Yorkshire Building Society

Called re mortgage told 793.00 Asked ow to make last payment. told to stop DD. wet to pay 793 to be told at desk it now includes 199 early redemption fee. I said tis is mad as it is a flexible offset mortgage and I never made a 'overpament'. Te agreed but manager despite lots of effort failed to alter teir decision. Paid 750 ad rest at a couple of quid 28 monts. MAD

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