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john's complaint against Aviva

john gape


renewal of car insurance

Complaint against Aviva

I was trying to get a renewal of my car insurance.The 1st complaint is the time I am left waiting for someone to talk to.Secondly and more important is the issue that when attempting to get a cheaper quote online I found out that Aviva had put an extra claim on my policy which stopped me from getting another insurance.After getting in touch with the insurance ombudsman they admitted to him that the the 1st incident they had down was nothing to do with me but they would not take it off my record as they were trying to recover their money from the other insurance company.It seems they are only interested in" their money" & not their customers rights.

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