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Karly's complaint against Barclays UK
Complaint against Barclays UK
My bank has refused my ppi claim but I don't agree with their reasons.: Barclays * statements show travel * statements shoe car insurance & fuel * I said I didn't own a mobile phone * statements show payments to phone supplier My response * I had travel insurance with my work * I'm not sure what having a car means, no benefits were required or used * I believe I said I didn't own a smart phone not any mobile phone no mobile phone was added to my policy so no mobile phone insurance was required or used. Only when I went in to the bank in August/September 2013 to question these payments did they say I didn't need to pay £25 a month as I wasn't using or needing any of the benefits.
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