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Atia's complaint against GoSkippy Insurance

Atia Ayub

19/01/2018

Go skippy insurance

Complaint against GoSkippy Insurance

The worst company ever. Iv just had the worst experience with them after my new car got stolen.. my first was when I asked for my courtesy car and they replied with that the add on was no longer available to me because half way through the policy I changed my vehicle.. they didn’t mention this when the transfer was done nor was it sent out to me in writing.. the new document just had my vehicle change on it. The customer service was so crap. They were so unpleasant and unhelpful. Didn’t help me at all. The worst was when they told me that my car didn’t have a valid mot in place at the time of theft so they can’t pay me out and will be cancelling my policy. They are so unprofessional. Not helpful st all. I had a friend in a similar situation and her insurance company helped her out as much as they could. I am so disappointed. Lost out on a lot of money. What was the point of this insurance.

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