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allison's complaint against GoSkippy Insurance

allison Wright

23/01/2018

policy cancelation and correspondence

Complaint against GoSkippy Insurance

i received a letter today from go skippy saying my policy was cancelled as from the 18/01/2018 the letter was dated the 12/01/18 today is then 23rd 5 days after policy cancellation. i started a chat with them online on 2 occasions to complain i was told letters had been sent to me i asked if i could under the freedom of information act receive a copy of these letters as i had not received them they said several different things i was also told i should phone my insurance to check things were ok the conversation was ended on 2 occasions without answer s about my documents, i also called on 2 occasions and the conversation was ended too they hung the phone up on me without answering my enquires

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