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John's review of Warrantywise

John Edgar
09/11/2019
Good for Warrantywise
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Warrantywise
I claimed £619 for a replacement rear view camera on my Jaguar XF. I was refused because this part was not included in the the warranty plan brochure. I replied stating that nor was this part shown in the " Not Included Section " and the I I recently claimed £619 for a replacement rear view camera for my Jaguar XF. The claim was refused on the basis that this item was not in the Included Section in my Plan Brochure I pointed out that nor was it in the Not Included Section and that the information was misleading. The Company replied standing by their original position but as a long standing customer they would contribute £350 towards the cost of the repair. I thought this to be a very fair compromise and not one often forthcoming from the average Insurance Company.Thank you Warrantywise.
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