First Direct

4 Reviews

GBP silhouette


Want to resolve an issue with First Direct?

Make a complaint

Or simply share your experience

Write a review

Hywel's complaint against First Direct

Hywel Thomas


First Direct destroyed my credit rating without warning

Complaint against First Direct

First Direct charged me £25 for going overdrawn by as little as £4.95 on a number of occasions when I was in dire financial straights and without informing me they were going to do it, they slapped a bad record on my credit history which means I can't open a bank account or take out a loan. Despite me offering to pay the outstanding sum, they refuse to accept that they should have warned me about this action and have refused to remove the rating. I approached the Financial Ombudsman about their actions but it seems they can help and now I'm stuck.

  • supporters 0

First Direct has not yet responded

  • Comments (0)
400 characters

3 other reviews of First Direct