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Jaik's complaint against Zenith Insurance
Complaint against Zenith Insurance
I had an accident on 15th Nov '19. My fault. Made a claim as I was covered. Took 6/7 weeks to get a settlement in the bank. Given 30 days notice to do what's necessary. Have done all they have asked, keep getting different info from different people. Send docs through post, when with 6 days left they tell me I can send by email. No one has contacted me once even though requested as it is needed. I've contacted them EASILY, 10 times. Different story each time. Moving goal posts. I'm FED UP. Borderline ready to take them to court for lack of care and stress. I've heard insurance companies are difficult but this is utterly a JOKE. I do not reccomend them in the slightest.
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