Staysure

4.00 stars

20 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

Want to resolve an issue with Staysure?

Make a complaint


Or simply share your experience

Write a review

Paul's complaint against Staysure

Paul Aungiers

22/08/2019

Despicable service

Complaint against Staysure

Despicable service from dishonourable people. My mother was diagnosed with terminal cancer after taking a policy out. She had to cancel her holiday to undergo treatment and submitted a claim. Staysure spent 5 months trying to dismiss the claim on the grounds of a pre-existing condition requesting medical history 6 months prior to taking the insurance out. Still requesting further information whilst she was on her death bed. My mother sadly passed away on the 22nd July, her claim on a paltry £500 policy with £85 excess was dismissed. Please don't give this company a 5* review based on how good they are at taking your money, should you ever need to make a claim you will be sorely disappointed. They will undoubtedly refer you to an obscure technicality in their T & C's and fight tooth and nail to defend their position. They have no intention of paying out any claim...it's your fault unless you are prepared to spend 6 months+ to prove otherwise. Absolute despicable bunch of cowboys.

  • supporters 0

Staysure has not yet responded

  • Comments (4)

Antony Powell | | VERIFIED

staysure continu to rip off their customers and are now taking money fro insurance policies they haven't even provided.. NOTHING BUT CO MEN !!!!

Antony Powell | | VERIFIED

staysure continue to rip off their customers and are now taking money fro insurance policies they haven't even provided.. NOTHING BUT CO MEN !!!!

Paul Aungiers | | VERIFIED

Absolutely despicable company...5* for customer service whilst taking your money, prepare for a battle if you need to make a claim...toxic organisation !

Paul Aungiers | | VERIFIED

400 characters

19 other reviews of Staysure


loader