Staysure

4.00 stars

17 Reviews

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raymond's complaint against Staysure

raymond nunley

21/03/2017

[RESPONDED] insura nce claim

Complaint against Staysure

i was very ill in san Francisco,i was very dehydrated with gasto interitus and not with it,my wife was scaredand fetched another person staying at hotel,he called reception who got a doctor who treated me at 2.30 am,he stayed for a couple of hours and gave me injections and drugs until I was a bit better.he used my credit card to take out £4113,after 6 weeks chasing insurance claims dept,who made it difficult they offered me 280 pounds*

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Staysure has responded

  • Comments (4)

Sophie Griffiths | | VERIFIED

Dear Mr Nunley We take any feedback about our products and services very seriously and I am sorry to hear of your experience. As your complaint is in relation to a claim I have passed your comments onto our underwriters ERV to investigate and respond accordingly. If you wish to discuss your complaint further with Staysure please email [email protected] Kind regards Emma

raymond nunley | | VERIFIED

emma,i have sent a letter of complaint to the managing director and ait reply thanks

Sophie Griffiths | | VERIFIED

Dear Mr Nunley Thank you for your email. Have you had a reply to the letter? Many thanks Ross

raymond nunley | | VERIFIED

yes they are looking into it again thanks
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