4.00 stars

20 Reviews

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richard's complaint against Staysure

richard morris


travel insurance

Complaint against Staysure

i had a fall whlst abroad and needed emergency operation to my back staysure have had my claim for over a year and still will not give me the money owed that i had to pay out they are dragging there heals despite a consultant neuro surgeon stating that my injuries had nothing to do with any other back problem i had. Staysure will take your money but when it comes to paying out forget it they dont want to know. they are a very poor company to deal with.

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  • Comments (3)

Sophie Griffiths | | VERIFIED

Dear Mr Morris Thank you for your feedback. I am sorry to learn of the above events. I have passed your complaint to our insurer ERV, who I will have been in touch. If you have any queries for Staysure customer services please do not hesitate to contact us. Many thanks Kerri

richard morris | | VERIFIED

they are a very bad company who do not want to pay out anything when you have a problem or fall.e i will have to go to solicitor to g

richard morris | | VERIFIED

poorly they refused to pay me any money for my insured fall and emergency surgery.
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