Halifax

1.00 stars

16 Reviews

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saville's complaint against Halifax

saville dyson

08/01/2016

bought a new phone

Complaint against Halifax

bought new phone gave old 1 to put new numbers into new phone,when I got back home only names on phone. had to drive 10 miles back into Halifax to have it put right, gave the young girl box with all every thing in, was asked where I bought it,said the reciepte is there, she put the cards into box to exchange the names and numbers all done. so I thought, but every name was in new phone double I asked her to right but told it would take too long and to do it my self,said she hadn't time, I asked to speak to manager,put me on to another young girl who did it in about half a min, but was very off hand with me, when I complained I was told it was me that was very rude I was not rude atall, the second girl was chewing jum all the time she was talking to me, when I worked in shop I was taught to be nice to all custermers I am 75 and I don't want to be treated as a half wit. KIND REGARDS Saville Dyson

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