PayPoint

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Nora's complaint against PayPoint

Nora Ali

26/04/2019

Paypoint refusing the redeem vouchers

Complaint against PayPoint

Global food mart 95 to 97 fishponds road BS5 6PN. I gave the cashier the edf vouchers to redeem which has never been a problem in the past but today the cashier proceeded to say things like oh we dont really need to do this the boss says to stop accepting them and generaly was realy off about the whole thing, i was angry but decided to take it away and do something about it later, ive already contacted edf who says they dont have anything to do with the paypoint side of things, id realy like this looked into because now theyre gonna turn alot of people away from a service they should clearly be offering as they are a paypoint, i dont understand why they get so frustrated when they arent paying from their own pocket in the first place.

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