Saga

1.00 stars

18 Reviews

GBP silhouette

SAVE ON YOUR INSURANCE

janet's complaint against Saga

janet ceney

01/01/2017

saga home insurance rip off

Complaint against Saga

Two small windows in my garage have cracked. I have a £50 excess with Saga Insurance Services and phoned them to make a claim. I was asked when this happened and told them that one cracked on the 26th and the other the following day. I was then told that I would have to pay two £50 excesses as this was counted as two claims! These windows only measure 36" x 10". I was tricked into answering these questions (asking what dates this happened.) It would be one lot of paperwork, one quote, one glazier to replace the glazed units, why should I have to pay two excess £50.00? I have been with Saga for many years and have my car insurance with them too, and have never made any claims previously. I am absolutely disgusted in the way I have been treated and will never insure with them again. So be warned by this experience.

  • supporters 0

Saga has not yet responded

  • Comments (0)
400 characters

17 other reviews of Saga


loader