Domestic & General

1.00 stars

52 Reviews

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josephine's complaint against Domestic & General

josephine jorsling

10/11/2017

Condemned washing machine

Complaint against Domestic \u0026 General

Do not use this company , there are so many clauses to the policy and added extra costs when using to make a claim.As a customer for 5 years and paying for my policy ,when my washing machine was condemned i was expected to pay for delivery and installation of a new machine including a continuation of the monthly charge of £13.00. You would be better off paying £13.00 into an account and buying your own machine when it is unrepairable. The consumer never fully benefits. Unsympathetic complaints department . Horrible experience. Cancelled my claim to buy a new machine as i refuse to give them any more of my money.

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