Domestic & General

1.00 stars

52 Reviews

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David's complaint against Domestic & General

David Roberts

16/11/2016

Forget TV for ten days or buy a replacement.

Complaint against Domestic \u0026 General

Our Freesat set top box started to malfunction so I rang Argos under their extended warranty. They put me on to D&G who would fix it. After two and a half hours on the phone the best offer was to have the set top box couriered 200 miles and then fixed and couriered back. This would take ten days, they said. Meanwhile as a 77 year old partially disabled I can sit at home and stare at the walls. The next offer was to refund the price of the warranty so that I can buy a replacement. That is the end of me with D&G and Argos.

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  • Comments (2)

David Roberts | | VERIFIED

User Responded via private message

David Roberts | | VERIFIED

They have now sent me a cheque for the amount I paid in extended warranty, so I shall cash it and take care never to but anything from Argos and never to use D&G for any form of insurance. I just hope the cheque doesn't bounce.
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