Domestic & General

1.00 stars

52 Reviews

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Lynn's complaint against Domestic & General

Lynn Colvin

23/01/2018

My repair to my washing machine

Complaint against Domestic \u0026 General

Well the machine went wrong on the 19th December 2017, a man came out on the 29th December, and said what was wrong but didn't have any of the parts so went off. I didn't hear anything and when I phoned on the 4th January 2018, I was told that they had no record of an engineer visiting me on the 29th. So as you can imagine I was fuming and said so I imagined it. I then had to make a new appointment for the following Tuesday 9th January, and have more time off work, as your engineers only do Tuesday and Thursday in the Dartford area, and I'm off on Fridays. Well he came couldnt fix it all as it needed other parts in which he ordered, and I had another appointment for the following Tuesday 16th, but on the Tuesday morning I had a phone call to say the engineer had gone sick, so the appointment was then changed to the following Tuesday 23rd. It's now fixed but I can't believe I have waited all this time.

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