Domestic & General

1.00 stars

50 Reviews

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craig's complaint against Domestic & General

craig thomas

13/06/2018

Very poor service**Avoid***

Complaint against Domestic \u0026 General

Our dishwasher was covered under the D&G three items insurance. I rang the call centre who took all details including the make and model. An engineer arrived and said he couldn't do anything as it was a Bush model bought at Argos!!!!.I then contacted D&G again who agreed to send an engineer who could deal with this model.They said to ring the company and a time would be given. The company could not provide a time and so we had no idea when or if an engineer was going to turn up. I again contacted D&G and asked to speak to a supervisor who took 20 mins to come to the phone. He could do nothing but offer an apology.Avoid this company at all costs they have very poor customer service and they need to review and upgrade their sub contracted repair companies ASAP

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