TSB Bank

1.00 stars

11 Reviews

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S's complaint against TSB Bank

S Morley

25/09/2016

Card Declined, Too Many Issues Resolving It.

Complaint against TSB Bank

Card Declined, for reasons unknown. Cant Get Past Long Phone Queues to Fraud Dept to Resolve. Customer services cant help. Then rang to complaint and put through to another phone queue for that. Gave up. In short, the helplines are clearly not sufficiently staffed. I even asked customer services if I called Lost & Stolen would I get right through to resolve it, but increduously was told I'd be in a long queue for that!

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