Want to resolve an issue with Bank Smart?
Or simply share your experience
Sam's complaint against Bank Smart
Bank smart court form
Complaint against Bank Smart
I contacted bank smart in2015 I the hope of getting back come ppo money. I signed lots of consent forms, asked for certified copy of deed poll and ID over several months. I received more than 200letters from this company over the last 3.5 years. All the letters say the same asking for my signature again and Again. I only received 1 letter from a company who asked me direct for further information which I provided direct to the bank and there was no ppi. Two other companies as bank smart did nothing with all my consent forms I contacted them myself, they said they had not heard anything from a claims company, they sent me the forms which I filled out myself and sent back and I was paid direct with no help from bank smart. After tons more letters I complained and I have done this more than once. This company has no phone number. I have emailed and received a response basically saying they can help me complete the forms. I am fairly intelligent and do not need help filling out forms, they just do not listen. They have sent me bills for £400 + vat for over 10 claims which they have not done anything for me. In fact they have not gained 1 penny for me. They passed my information to a debt company who hounded me with debt letters and calls and said they were going to send bailiffs to my house. I complained to the manager if he debt company but all the manage said was sorry my agent spoke to you that way, do you have a credit card to clear the debt, so basically didn’t help at all. Then I have heard nothing for well over 8 months hen out of he blue a letter saying they are taking me to the small claims court for £4500 where I will get a CCJ . I have complete the form and sent back saying I do not owe the debt, but what do I do?
- supporters 0
Bank Smart has not yet responded
- Comments (1)
Sukhy Bahia | | VERIFIED