Credit Hub

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Melissa's complaint against Credit Hub

Melissa Jest

21/11/2015

Credit Hub taken money from my account which i was unaware of

Complaint against Credit Hub

Credit Hub have taken a payment of £14.98 from my account which i was unaware of. I never agreed to this and didnt know that this would happen. However if i had of known about them taking a £14.99 charge I would not of continued with the service also they did not make any contact with myself to make me aware they would be taking a payment on what ever date so if i had of known i was going to get charged i wouldnt of known a date. Furthermore due them taking this payment i have missed a bill as i didnt have the money in my account to pay the bill as Credit Hub had already taken it. Plus this has left me overdrawn and is causing me and my family alot of stress and worry

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  • Comments (2)

Ann Patton | | VERIFIED

Dear Melissa i totally empathize with you I am horrified to learn this company unlawfully took money from account without authorization this must stop anyone who has been affected by this company demand refund and compensation or report them to police they are committing very serious crime I hope you were fully compensated Melissa Regards Ann

Melissa Jest | | VERIFIED

I emailed credit hub myself and after having to explain my circumstances and tell them what the money they took was for they made a decision to pay me back the £14.99 that they had took
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