Credit Hub

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Helen's complaint against Credit Hub

Helen Ellerby

19/11/2015

Still be charged after cancellation

Complaint against Credit Hub

I signed up accidently to this as I didn't catch all the small print to do with the loan I was applying for. They said I had like a 14 day free trial and the right to cancel this service. As far as am aware i cancelled the service just after the 1st payment got took as I totally forgot before, but still to this day I am getting charged still for a service I dont use. O have emailed them several times to ask why they were still taking payment after cancellation and I still have not received a answer.

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