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Graham's complaint against Pockit
Graham Clark
08/02/2019
Account Frozen
Complaint against
Pockit
I tried contacting Pockit as I had forgotten my Password, the reset link did not work .. Sat on phone for over 30 minutes totally unhelpful. Eventually I remembered my Password and was able to login. I reset my Password. I advised Pockit that I have sorted. I then get a message to say they have frozen my account until I produce ID.... what good is that I did not have to provide when I set up the account... They refuse to reimburse my small balance.. Looks like that is how they make money
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Graham Clark | | VERIFIED
Even the CEO refuses to address the issue. Warning to whoever reads this stay clear of Pockit
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