Lloyds Bank

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Janette's complaint against Lloyds Bank

Janette Halfyard

10/12/2016

Insurance claim

Complaint against Lloyds Bank

I have been insured with lloyds home insurance having been recommended by my local branch. I recently lost my engagement ring I rang them and the chap said seeing as I had it for 18 years it would now be worth 3,000 pounds I paid my excess of £100 pounds 2 months ago , they have offered me £1,200 pounds as I do not have a picture of my ring. I felt they were very sympathetic until after they received my £ 100 pounds please can you help me

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